FAQs
FAQs
Planning a visit to Ford House? You’re in the right place. Below you’ll find answers to some of our most frequently asked questions, including information about tickets, tours, accessibility, dining, and special events. If you don’t see what you’re looking for, feel free to contact us. We’re happy to help!
Admission
What hours is Ford House open?
Estate Hours
Please visit our Hours of Operation for up-to-date information.
Where can I find your full calendar of events?
Our full schedule — including concerts, family programs, seasonal celebrations, and Friends-only events — is available at fordhouse.org/events. New events are added frequently, so check back often or subscribe to our newsletter.
Can I buy tickets at the door?
Advance tickets are strongly encouraged, as many experiences sell out. Walk-up availability is limited and not guaranteed.
Do I need to print my ticket?
No. Digital tickets on your phone are preferred and can be scanned upon arrival.
Do you offer a wait list for sold-out events?
Ford House reserves the right to approve or deny wait-list requests for any event. Wait lists are available for most events except seated specialty programs in the Lake Shore Room. Due to limited seating and high demand, we cannot offer wait lists for these events. For all other events, guests can contact our Visitor Experience Team at tickets@fordhouse.org to request placement on a wait list.
What time should I arrive for my timed ticket?
Can I arrive late for my timed-entry ticket?
We do our best to accommodate late arrivals, but entry may be delayed or denied during peak periods. If you anticipate being late, we recommend calling ahead to 313-884-4222. Additional contact information can be found here.
Do you offer group tour discounts?
Yes. Group tours and rates are available for 10 or more guests with at least two weeks’ advance reservation.
Can I exchange or refund my ticket?
- Refunds: Tickets, Friendships, and other purchases are non-refundable. Ford House will only issue refunds in the event of a closure or cancellation. Guests who have purchased a ticket or made a reservation will be contacted.
- Purchases from The Shop at Ford House may be refunded within 30 days of purchase, accompanied with proof of purchase. To return an item, it must be new, unused, and in its original packaging. All items sold as part of a special sale or promotion are non-refundable. Refunds will be issued to the original form of payment or as store credit.
- Exchanges: Ticket exchanges may be made up to 14 days before the date listed on your event ticket(s). A $2.00/ticket exchange fee is required at the time of your exchange. If you find you cannot use your tickets within two weeks of your scheduled event, we encourage you to gift your tickets to a friend who may enjoy the experience!
- To make a ticket exchange, please call (313) 884-4222 or email tickets@fordhouse.org.
What happens if it rains or snows during my visit?
Most Ford House experiences run rain or shine. We recommend dressing for the weather, especially for outdoor events. If we must cancel or close due to severe weather, ticketholders will be notified by email and offered a refund or rescheduling option.
Accessibility and Mobility
Is the property wheelchair accessible?
Many areas of Ford House are wheelchair accessible. However, due to the estate’s historic nature and varied terrain, some outdoor paths include gravel, grass, or flagstone surfaces. If you have specific accessibility needs, feel free to contact us in advance so we can help ensure a comfortable visit. We’ve created a detailed map showing paved, stone, and natural/gravel walkways for your convenience.
Do you offer wheelchairs or mobility assistance onsite?
A limited number of wheelchairs are available on a first-come, first-served basis. Please inquire at the Visitor Center upon arrival.
Is shuttle service available across the estate?
Yes. During daytime hours, Ford House offers shuttle transportation between the Visitor Center, Main Residence, Main Gate, and Garage to help guests navigate the estate comfortably. However, during select events, shuttles may not be running in order to accommodate pedestrian-only routes and ensure guest safety. Event-specific shuttle availability will be noted on each event’s webpage.
Where can I learn more about accessibility services?
Ford House is committed to creating a welcoming experience for all guests. To learn more about accessibility services, including mobility assistance, sensory accommodations, and accessible routes, please visit our Visitor Accessibility page.
Dining and Concessions
Is there a place to eat at Ford House?
Yes! Ford House offers several delicious options:
The Continental is our on-site, full-service restaurant featuring seasonal menus, a full bar, and a children’s menu. Outdoor seating is available weather permitting, with beautiful views of the grounds.
The Speedster is our casual counter-service location, open seasonally for lighter bites and quick refreshments.
At most large-scale outdoor events—such as the Summer Concert Series, Little Goblins, Harvest Day, and Home for the Holidays—you’ll also find concessions like snacks, beverages, and bar service available on-site.
What’s on the menu at The Continental?
The Continental features a fresh, seasonal menu of elevated American fare with regional inspiration. You’ll find appetizers, salads, sandwiches, entrées, desserts, and a full bar offering craft cocktails, wine, and beer.
Does your menu change seasonally?
Yes. The Continental’s menu reflects the seasons, with ingredients and dishes highlighting the best spring, summer, fall/winter. This ensures that each visit offers something new, whether you’re dining indoors or enjoying a table on the patio.
Do you offer gluten-free, vegan, or other dietary options?
Yes. The Continental offers a variety of options to accommodate gluten-free, vegan, and other dietary needs. If you have specific restrictions, our staff will be happy to help guide you through the menu. Just let your server know when you arrive.
What kind of atmosphere does The Continental offer?
The Continental offers a relaxed yet refined dining experience with beautiful views of the estate grounds. The setting blends modern design with nods to Ford House’s historic elegance, making it perfect for everything from a casual lunch to a special occasion dinner. During warmer months, guests can enjoy outdoor seating on the patio, weather permitting.
Do you allow outside food or beverages?
You’re also welcome to bring your own food and non-alcoholic drinks to enjoy on the property. However, please note that outside alcohol is not permitted, in accordance with our liquor license.
Can I bring a picnic or enjoy the grounds recreationally?
Yes! You’re welcome to bring your own food and non-alcoholic drinks and enjoy a picnic on the estate grounds. We kindly ask that you leave no trace and do not bring outside alcohol, as it violates our license. Bicycles, scooters, and recreational sports equipment (like balls or frisbees) are not permitted.
Exhibitions
How many exhibition spaces are there at Ford House?
Ford House features four unique exhibition spaces, each offering a different lens into the Ford family’s legacy, from personal stories to innovation in design and travel. Exhibitions are included with admission and are located throughout the estate.
Where are the exhibitions located?
Three of Ford House’s exhibitions are located inside the Visitor Center, where guests can explore rotating and permanent galleries in a modern, museum-style setting. The fourth exhibition, Driven by Design+, is housed in the Garage at the Main Gate — a unique space that brings automotive history to life in the original Gate Lodge garage. Together, these four spaces offer visitors a rich and varied look into the Ford family’s world of art, travel, innovation, and design.
What exhibitions can I see right now?
The Ford Family Story (Visitor Center – Permanent Gallery)
This immersive exhibition explores the lives and legacy of Edsel and Eleanor Ford. Through personal artifacts, photographs, film clips, and interactive displays, guests can discover how the Fords shaped art, design, and the community around them.Wish You Were Here: Unpacking Ford Family Travel (Visitor Center – Gaukler Pointe Gallery)
Step into the world of early 20th-century travel as experienced by the Ford family. This feature exhibition showcases vintage postcards, souvenirs, photographs, and immersive vignettes drawn from Edsel and Eleanor’s journeys between 1915 and 1936.Teague Community Gallery (Visitor Center – Outside the Jensen/Kahn Classrooms)
This intimate gallery space hosts a regularly rotating series of exhibitions, often featuring the work of local artists, partner institutions, and community storytellers. New shows are presented throughout the year, offering something fresh with each visit.Driven by Design+ (Garage at the Main Gate)
Located in the Gate Lodge’s historic garage, this exhibition celebrates Edsel Ford’s influence on American automotive design. Highlights include Eleanor Ford’s 1952 Lincoln Town Car and the prototype that launched the Lincoln Continental legacy — all housed in the very space where the family once parked their cars.
Is there an admission fee for the exhibitions?
Employment
Are there job opportunities at Ford House?
Yes. We’re always looking for passionate individuals to join our team across guest services, programming, maintenance, and more. Visit our employment page to view current openings and apply.
Family and Children
Is Ford House a good place for young kids?
Absolutely! Many of our events and programs are designed with families in mind. Look for experiences like Little Goblins, Cookies with Santa, Story Festival, and Lake Fest.
Is Ford House a good destination for grandparents and young children together?
Yes! Many of our events, such as Little Goblins, Once Upon a Tea, and Home for the Holidays, are designed with multigenerational families in mind. Our grounds are stroller-friendly in most areas, and we provide seating throughout the estate for guests who need to rest along the way.
Are strollers allowed inside the Main Residence?
Strollers are not permitted inside the historic home due to space and preservation needs, but stroller parking is available outside.
Do children need tickets?
Children ages 0–2 are always free for general admission and most events. However, a ticket may be required for special programs like Photos with the Easter Bunny and Cookies with Santa, or if a seat is needed for a brunch or other reserved-seating event. Always check the event listing for specific age and ticketing guidelines.
Friendship
What is a Friendship and how do I become a Friend of Ford House?
A Friendship is our version of a membership — offering year-round admission, exclusive experiences, and discounts.
Do Friends of Ford House get discounts on events?
Yes! Friends of Ford House receive exclusive discounts on a wide variety of ticketed experiences throughout the year. This typically includes:
20% off most public programs and events, including seasonal favorites like Little Goblins, Once Upon a Tea, Harvest Day, and Home for the Holidays
Discounted admission for guided tours and grounds access
Special pricing for select Friends-only experiences like Coffee & Collections, Cocktails & Collections, and Botany & Brews
Early access to popular events, so you can reserve your spot before the general public
Discounts are automatically applied when you’re logged into your member account. To explore all the perks of Friendship, visit the button below.
Group Tours & Experiences
Do you offer group tours for adults or senior groups?
Yes! In addition to school tours, we welcome adult and senior groups for guided experiences tailored to your group’s interests. Tours may focus on the historic Main Residence, Ford family history, or seasonal themes. Group rates are available for 10 or more guests with advance reservation.
Historic Home and Grounds
How big is the Main Residence?
The Main Residence at Ford House is approximately 30,000 square feet, making it spacious yet intimate by the standards of early 20th-century estate homes. It was designed to reflect both elegance and everyday family living.
How many floors does the house have?
The house has four levels:
Two main floors are regularly interpreted for tours.
The basement and third floor are only accessible on select guided experiences, such as the Nooks & Crannies Guided Tour.
Who was the architect of the Main Residence?
The house was designed by famed architect Albert Kahn, and the landscape architecture was created by Jens Jensen. Kahn was a close collaborator with Edsel Ford and was known for his refined yet functional designs.
When was the house built?
Construction of the house began in 1926 and was completed in 1928. The Fords moved in shortly after and used it as their primary residence until Eleanor’s passing in 1976.
Can I walk through the Main Residence on my own?
Some tours are self-paced, while others are guided. Please refer to your ticket type or check the tour listing on the website for details.
Book your self-paced House + Grounds Admission to enjoy the grounds, gardens, and the main residence.
Book a guided tour for a more engaging experience with an expert guide.
Are the gardens open year-round?
Most garden areas remain open year-round, though some seasonal closures or limited access may occur in winter or during private events.
Can I bring a stroller or bag into the Main Residence?
Strollers are not permitted inside the house due to narrow walkways and preservation efforts. Large bags may be subject to inspection and should be left in your vehicle when possible.
Can I bring food or drinks into the Main Residence and other historic buildings?
For the preservation of Ford House’s historic interiors, collections, and furnishings, food and beverages are not permitted inside the Main Residence or any other historic buildings. This policy helps protect delicate materials from spills, stains, and pests, ensuring these spaces can be enjoyed for generations to come.
Historic Preservation
What is historic preservation?
Historic preservation is the practice of protecting, maintaining, and repairing historic structures to ensure they remain safe, stable, and true to their original character. At Ford House, this includes visible features like masonry, roofing, and architectural finishes — as well as the behind-the-scenes systems that guests rarely see, such as plumbing, drainage, heating, and electrical infrastructure.
It’s not just about keeping things beautiful — it’s about doing the quiet, foundational work that allows this National Historic Landmark to endure for generations to come.
How do you decide what to restore or repair?
Preservation work is guided by historic documentation, expert consultation, and national preservation standards. The goal is to maintain authenticity while ensuring long-term stewardship of the estate. Projects are carefully prioritized based on need, significance, and available resources.
Has the house changed since the Ford family lived here?
While some updates have been made to support visitor access and preservation efforts, the house remains largely intact and reflects the family’s style and daily life. Wherever possible, original materials and layouts have been preserved or restored.
Landscapes
Who designed the landscape at Ford House?
The estate’s landscape was designed by famed Prairie School landscape architect Jens Jensen, known for his naturalistic approach and use of native plants. His vision for Ford House emphasized harmony between the built and natural environment.
Today, that legacy is carried forward by a team of talented and educated landscape professionals, including horticulturists, rosarians, and sustainability experts, who work together to maintain the estate’s beauty, restore key areas to their historic condition, and ensure the grounds continue to reflect Ford House’s character as a family home.
What types of gardens can I explore during my visit?
Guests can stroll through a variety of landscape features, including the Formal Garden, Rose Garden, Lagoon, Meadow, and naturalistic woodlands. Each area reflects a different aspect of Jensen’s design and the Fords’ love of nature.
Are there areas with seasonal blooms or highlights?
Yes. Spring and summer bring vibrant displays to the Formal and Rose Gardens, while fall transforms the estate with brilliant foliage. Seasonal highlights vary, so no two visits are exactly the same.
Do you use native plants or sustainable landscaping practices?
Yes. In keeping with Jensen’s philosophy and our sustainability goals, the landscape team prioritizes native plantings, pollinator habitats, and sustainable land care techniques throughout the estate.
Material Culture
Can Ford House authenticate or appraise my object?
IRS regulations prohibit Ford House staff from offering value appraisals of any kind, including authentication of art, artifacts, and documents. To find a list of appraisers, visit the American Society of Appraisers and/or the Appraisers Association of America.
Can I use an image from your website for a school project or other personal use?
Yes, you can use images from our website for non-commercial personal or classroom use without written permission, as long as it meets the definition of fair use. Please credit FordHouse when using one of our images from the website or social media. Images on our website that are credited to another person or organization may not be used without their permission. If you have questions, please email collectiondept@fordhouse.org.
How do I get rights to use a Ford House image for a book or other commercial purposes?
To use any text, image, audio, or video for commercial use, such as a publication, or for any purpose other than fair use as defined by law, you must request and receive prior written permission from Ford House. To request permission and/or images, please contact collectiondept@fordhouse.org.
I’d like to donate an object to Ford House. What do I do?
Ford House only collects items that relate directly to the historic estate, Edsel and Eleanor Ford, their direct descendants, and former staff who worked for the Fords.
If you have materials related to these topics you think we might be interested in acquiring, please fill out the online form. Someone will be in touch with you. We generally do not consider unsolicited offers of temporary loans, nor can we promise to display loaned or donated items.
Do not bring any items to Ford House before contacting us in writing.
I’d like to research some historical facts, or I want to know more about an object I saw on exhibition. Who do I contact?
Questions about specific areas relevant to Ford House and our historical collections can be sent to collectiondept@fordhouse.org. We do not have the resources to help with general questions about the Fords or Ford Motor Company history. We encourage you to use your local library or search reputable websites.
Pets and Service Animals
Are pets allowed?
Pets are not permitted on the property, except for trained service animals as defined by the Americans with Disabilities Act (ADA). Under the ADA, a service animal is a dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The tasks performed must be directly related to the person’s disability. Emotional support, comfort, or companionship animals do not qualify as service animals under the ADA.
However, Friends of Ford House enjoy the exclusive benefit of being able to walk their leashed dogs on the estate grounds during regular operating hours (some restrictions may apply during special events).
If you’d love to explore Ford House with your four-legged friend, consider joining as a Friend of Ford House to enjoy this and other great benefits.
Do you have a resident animal at Ford House?
Yes! Moss, our beloved Director of Wildlife Management, is a trained border collie who helps keep geese off the grounds. You may spot him at work during your visit.
Photography and Media
Can I take photos during my visit?
Yes — casual, personal-use photography is welcome across the estate, including in the gardens and grounds. Inside the historic Main Residence, photography is permitted without flash, and tripods, selfie sticks, or lighting equipment are not allowed.
For full guidelines, visit our Photography Policies page.
Can I schedule a photo shoot at Ford House?
Yes — Ford House welcomes professional, portrait, and commercial photography by appointment. All professional sessions require advance scheduling and a permit, with fees based on session type, group size, and time of day. To review details and request a session, visit our Photography Policies & Booking page.
I’m with the media — how can I request or take photos at Ford House?
Members of the press are welcome to request photos or schedule photography on-site for editorial coverage. All media inquiries should be directed to Ford House’s Communications team for approval and coordination.
Please reach out via our Media Resources.
Policies
Where can I read your Complete Rules & Policies?
You can find Ford House’s complete guest guidelines — including policies on photography, accessibility, food and drink, conduct, and more — on our Rules & Policies page.
We encourage all guests to review these in advance to help ensure a safe, respectful, and enjoyable experience for everyone.
What is your firearms policy?
We take the safety and well-being of our members, visitors, and staff seriously, which is why we have certain restrictions regarding the items prohibited from being brought onto the property. Please review the following list of prohibited items carefully.
The Following Items Are Not Be Permitted (Including But Not Limited To):
- Weapons of any kind (including firearms, BB-pellet guns, tasers, pocket knives, box cutters, mace, chemical sprays, brass knuckles, etc.)
- Law enforcement officers are permitted to carry while visiting the Estate.
Please note that this list is not exhaustive, and we reserve the right to remove any individual or item that we deem inappropriate, dangerous, or in violation of our policies, and bags are subject to search. If you are unsure about the eligibility of a particular item, don’t hesitate to get in touch with us directly for clarification at info@fordhouse.org or 313-884-4222.
By visiting Edsel & Eleanor Ford House, you agree to abide by these restrictions and understand that failure to comply may result in your removal from the property and/or your membership revoked, if applicable. We appreciate your cooperation in helping us maintain a safe environment for everyone.
Tell me about your Zero-Tolerance Policy.
Ford House has a zero-tolerance policy regarding intimidation, threats, or other behaviors that do not align with Ford House values, and individuals who engage in such activities will be removed from the premises and barred from returning. Memberships are intended for noncommercial use by individual members and guests and cannot be transferred. Ford House reserves the right to refuse or revoke membership and/or deny admission without refund for noncompliance with applicable rules and terms or for inappropriate conduct. Purchase of an annual membership does not entitle the purchaser to renewal in a subsequent year.
Private Rentals & Venue Use
Can I rent Ford House for a meeting or private event?
Yes. Ford House offers a selection of rental spaces for corporate meetings, nonprofit gatherings, and private events such as showers, anniversary parties, and memorials. While we do not host weddings, our estate provides a beautiful setting for a wide range of other occasions.
Can I host a birthday party, shower, or celebration at Ford House?
Yes — Ford House offers several indoor and outdoor spaces for private celebrations such as birthday parties, bridal and baby showers, and memorials. To learn more about available venues and rental policies, visit our Private Events page.
School Field Trips
Do you offer school field trips?
Yes! Ford House offers immersive, curriculum-connected field trips for Pre-K through 12th grade students, as well as college groups and scout troops. These educator-led programs explore history, architecture, nature, and the Ford family legacy through hands-on, age-appropriate activities aligned with state learning standards.
Programs are available on weekdays during the school year and can be tailored to meet the needs of different age groups and learning goals.
Is there a cost for school field trips?
Yes. Field trip pricing varies depending on the program and group size. Please contact our Education Department for details.
Can students bring lunch or eat on-site?
Yes. We have designated picnic areas available for school groups to enjoy lunch outdoors, weather permitting. Indoor space may be available on a limited basis with advance notice.
Are field trips accessible for students with disabilities?
Ford House is committed to providing inclusive and meaningful experiences for all students. Due to the historic nature of the estate, outdoor pathways vary — some are paved, while others are stone, gravel, or natural surfaces. The Main Residence does not have an elevator, but accommodations can be made to ensure students with mobility or sensory needs are supported. We encourage educators to share any accessibility concerns or student needs in advance so our team can provide the best possible experience.
The Shop
Do I need a ticket to visit The Shop at Ford House?
No. You’re welcome to visit The Shop without a ticket. It’s located in the Visitor Center and open during regular operating hours — perfect for browsing before or after your visit.
What kinds of items do you sell?
The Shop at Ford House features a carefully curated collection of gifts, books, home décor, children’s items, accessories, and exclusive Ford House-branded merchandise.
We proudly celebrate local artisans by offering many items that are handcrafted by Michigan makers — from small-batch candles and ceramics to letterpress prints and jewelry. Whether you’re picking up a keepsake from your visit or searching for a thoughtful gift, you’ll find something special, meaningful, and beautifully made.
Do you accept credit cards or contactless payment?
Yes. We accept all major credit cards as well as contactless payments like Apple Pay and Google Pay.
Can I purchase items from The Shop online?
We’re building an online shop and hope to make select Ford House merchandise available online soon. In the meantime, we invite you to visit The Shop in person to explore our full collection.
Join our email list to be the first to hear when the online store launches.
Are discounts available for The Shop?
Yes! Friends of Ford House enjoy an exclusive 20% discount on most items in The Shop. Just present your Friendship card at checkout to receive your savings. It’s one of the many perks of supporting Ford House — and a great reason to join if you haven’t already.
Sponsorship
How do I sponsor an event or partner with Ford House?
Ford House offers flexible sponsorship opportunities for our signature events and programs throughout the year. Sponsors receive extensive benefits, including brand alignment with a treasured cultural destination, prominent recognition, VIP access, and exclusive event invitations.
Click the button below to get started to learn more or request a sponsorship packet.
Sustainability
What sustainability practices does Ford House follow?
Sustainability is at the heart of Ford House’s mission. From green building design to environmental restoration, we’re committed to protecting the land, water, and resources that make this place so special.
Highlights include:
Our Visitor Center and Administration Building are built to LEED Gold standards, using geothermal systems, solar panels, and energy-efficient lighting and ventilation to reduce our environmental impact.
Parking lot runoff is filtered through bioswales, helping return cleaner water to Lake St. Clair.
The ongoing Shoreline Restoration Project is transforming nearly a mile of natural shoreline and wetlands, with new native plantings, outdoor classrooms, and ADA-accessible boardwalks.
We were proud to receive the 2024 Pure Award for excellence in sustainability and recently welcomed our first Sustainability Coordinator to guide these efforts.
Behind the scenes, our team prioritizes digital ticketing, compostable products, local sourcing, and robust recycling and composting practices.
Volunteers
Can I volunteer at Ford House?
We are relaunching our volunteer program and will soon offer new ways for individuals and groups to get involved in events, gardens, guest services, and education.
If you’re interested in volunteering, we invite you to join our email list so you’ll be among the first to hear when the new program launches.
Friends of Ford House
Joining Has Its Perks!
An annual Friends of Ford House membership is a great way to enjoy all that Ford House has to offer! Enjoy discounted tickets, pre-sale access, exclusive events, discounts on dining and shopping, and more.
